Privacy Policy

How we protect and handle your personal information

Last updated: 2nd September 2025

At GetSited.io, we're committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This privacy policy explains our practices specifically for tradesmen and construction professionals who use our website development services.

This policy applies to all services provided by GetSited.io and covers information collected through our website, during customer communications, and throughout the service delivery process.

Information We Collect

  • Personal information you provide when creating an account or requesting services (name, email, phone number, business details)
  • Information about your trade, services offered, and business location
  • Payment information processed securely through our payment providers
  • Website usage data and analytics to improve our services
  • Communication records when you contact our support team

How We Use Your Information

  • To provide website development services tailored to your trade
  • To communicate with you about your projects and account
  • To process payments and manage your subscription
  • To provide customer support and technical assistance
  • To improve our services and develop new features
  • To send you relevant marketing communications (with your consent)

Information Security

  • We use industry-standard encryption to protect your data
  • All payments are processed through PCI-compliant payment processors
  • Regular security audits and monitoring of our systems
  • Limited access to personal data on a need-to-know basis
  • Secure data centres with physical and digital security measures

Data Retention

  • Account information is retained whilst you maintain an active account
  • Project data is kept for the duration of our service relationship
  • Payment records are retained as required by law and tax regulations
  • Marketing communications data until you unsubscribe
  • Support communications for up to 2 years for quality assurance

Your Rights

  • Access to your personal data and information about how we process it
  • Rectification of inaccurate or incomplete personal data
  • Erasure of your personal data in certain circumstances
  • Restriction of processing where you have contested accuracy
  • Data portability to transfer your data to another service
  • Object to direct marketing at any time

Cookies and Tracking

  • We use essential cookies to provide basic website functionality
  • Analytics cookies to understand how visitors use our website
  • Marketing cookies to show relevant advertisements (with consent)
  • You can control cookie preferences through your browser settings
  • Some features may not work if you disable certain cookies

Contact Us About Privacy

If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us:

Email: privacy@getsited.io

Phone: +44 20 7946 0958

Address: GetSited.io, London, UK

This privacy policy complies with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We are committed to protecting your personal data in accordance with these regulations.