We're Here to Help
Get the support you need to make the most of your website and grow your trade business
Get Support Your Way
Choose the support method that works best for you
Phone Support
Speak directly with our technical team
Available Mon-Fri, 9am-6pm GMT
Call +44 20 7946 0958Email Support
Get detailed help via email
Response within 2 hours during business hours
Email support@getsited.ioScreen Sharing
We'll walk you through any issues
Book a session for personalized help
Schedule Screen ShareSupport Hours
We're available when you need us most
Emergency Support: For website emergencies outside business hours, email emergency@getsited.io and we'll respond as soon as possible.
Self-Help Resources
Find answers and learn new skills at your own pace
50+ articles
25+ videos
20+ templates
500+ members
Popular Help Articles
Quick solutions for the most common questions
How to add photos to my gallery
Setting up my contact forms
Managing customer enquiries
Updating my services and prices
Optimising for local searches
Adding customer testimonials
Our Support Promise
We're committed to your success
Fast Response
Average response time of under 2 hours during business hours for all support requests.
- • Phone support: Immediate
- • Live chat: Under 5 minutes
- • Email: Within 2 hours
Expert Help
All support provided by trained professionals who understand your trade business.
- • Technical specialists
- • Marketing consultants
- • Trade industry experts
Guaranteed Results
We won't rest until your issue is resolved and you're completely satisfied.
- • Follow-up on all issues
- • Satisfaction guaranteed
- • Escalation process