Terms of Service

Our commitment to delivering professional website services for tradesmen

Last updated: 2nd September 2025

These Terms of Service outline the agreement between GetSited.io and tradesmen who use our website development services. By using our services, you agree to these terms and conditions.

We've designed our terms to be clear and fair, reflecting our commitment to providing excellent service to construction professionals across the UK.

Service Agreement

  • GetSited.io provides professional website development services specifically for tradesmen and construction professionals
  • Our services include website design, development, hosting, and ongoing maintenance as specified in your chosen package
  • All websites are optimised for mobile devices and include basic SEO setup
  • We provide training and documentation to help you manage your website content
  • Additional services such as advanced SEO, marketing, or custom integrations may be available at extra cost

Content and Materials

  • You are responsible for providing accurate business information, images, and content for your website
  • All content must be legal, appropriate, and relevant to your trade or business
  • You must own the rights to all images, text, and materials you provide
  • We reserve the right to refuse content that is inappropriate, illegal, or not suitable for professional use
  • We may provide stock images and template content as part of our service

Payment and Billing

  • Payment is required before work commences unless otherwise agreed in writing
  • Subscription services are billed monthly or annually as selected
  • All prices are displayed inclusive of VAT where applicable
  • Failed payments may result in suspension of hosting and maintenance services
  • Refunds are available within 30 days for unused services, subject to our refund policy

Development Process

  • Initial consultation to understand your business requirements and goals
  • Design mockups and approval process before development begins
  • Regular updates and communication throughout the development process
  • Testing phase to ensure functionality across different devices and browsers
  • Training provided on website management and content updates
  • Ongoing support and maintenance as per your selected package

Timelines and Delivery

  • Standard website delivery time is 5-10 working days from content approval
  • Complex projects may require longer development time as agreed in advance
  • Timelines depend on prompt provision of content and feedback from you
  • Rush jobs may be available for an additional fee, subject to availability
  • We will notify you of any delays and provide revised delivery estimates

Limitations and Warranties

  • We provide websites 'as is' and make no warranties beyond those required by law
  • We are not responsible for third-party services or integrations beyond our control
  • Internet connectivity and hosting uptime are dependent on third-party providers
  • We are not liable for loss of business, profits, or consequential damages
  • Our total liability is limited to the amount paid for our services
  • Some limitations may not apply where prohibited by law

Cancellation Policy

• You may cancel your subscription at any time with 30 days notice

• Active development projects must be completed or cancelled separately

• Hosting and maintenance services will continue until the end of your billing period

• Website files and backups will be provided upon cancellation

Intellectual Property

• You retain ownership of all content, images, and materials you provide

• The completed website and its code becomes your property upon final payment

• We retain rights to our proprietary development tools and methodologies

• We may showcase your website in our portfolio with your permission

Questions About These Terms?

If you have any questions about these terms of service or need clarification about any aspect of our agreement, please contact us:

Email: legal@getsited.io

Phone: +44 20 7946 0958

Address: GetSited.io, London, UK

These terms are governed by the laws of England and Wales. Any disputes will be resolved through the courts of England and Wales. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.